One extremely unique trait of most types of mobile marketing is that it is usually initiated by the customer and it is their choice to continue to receive your marketing efforts. Not only is this great for business, but it is a great way to judge how well your marketing efforts are working. More helpful information is included below.
Make your messages viral. Text messages can be very quickly and easily forwarded to other people. Yous should sometimes ask your subscribers to invite their friends if they enjoy your service. Make sure to include opt-in instructions. You may be amazed at how quickly that can make your database grow.
Make sure that you give your customers an easy way to opt out of mobile marketing messages. Options such as codes to text to be removed from a distribution list make interaction easy. Even if customers choose to stop receiving mobile messages, they will likely remember that you made it simple and be more prone to opt back in if they see the value in your messages.
With mobile users, text is far more influential than video, so remember that before developing your marketing campaign. Upwards of 88% of all mobile users deal in text messages, but only around 41% of them take the time to watch videos on their mobile devices. This obviously means text should be your bigger area of focus.
Use SMS for your mobile marketing if you want a platform with a low cost, a very high open rate, and a platform that’s very flexible. If you’re pushing emails in your mobile marketing campaign, SMS is definitely the way to go, especially if you’re interacting with your customers frequently.
No matter what type of features you’re thinking of adding to your mobile marketing campaign, you need to remember that it’s all about the execution here. Mobile users are growing at a faster rate than PC users ever have, so everyone’s attempting to go mobile. Stand out by focusing on quality execution rather than just expansion.
Engaging with your customers is incredibly important in mobile marketing, so it’s a good idea if you have some line of contact open with them. Whether they can reach you via a forum, your IM handle, or by some other method, make sure you’re keeping the lines of communication open with your customers.
If you are sending out text messages or any other type of materials to customers via your mobile marketing campaign, make sure that you keep the file sizes as small as possible. Some people have serious bandwidth limitations and cannot receive or store large file sizes. Anything that is too big will just be ignored.
You should be offering some type of coupon at least once a week on some type of product you’re selling or service you’re offering. Whether it’s a free app or eBook, a 7-day trial for something or even exclusive access to a certain area of your site or business, a weekly giveaway can work wonders.
Be careful that you don’t come across as a stalker to your customers when mobile marketing. You don’t want to make it seem as if you’re inquiring about their exact location, and if you do happen to know where they’re at, maybe you shouldn’t relay that info. The “I’m watching you” feeling is very unsettling.
A key element to mobile marketing success is to target your message whenever possible. If you have known buying habits of customers, your advertising and marketing should be targeted towards the buying habits of these customers. You already have your foot in the door with them, so why not go with what has already been successful with them.
Don’t overdo. Be aware that different people have different mobile pricing plans, so one message from you could put them over their SMS limit; how receptive do you think they’ll be to your messages when you cost them too much money? Send out the fewest mobile messages per day that you can.
When you have an event planned such as a big sale, you can send reminder messages to people. You should probably let people know about it two weeks in advance, and then remind them about the event a few hours before it starts. Do not constantly send messages about one event.
To draw in customers who might ignore advertisements, give them ways to use their phone’s capabilities. For example, you could ask them to take a picture of an item and then email it to you to get a coupon code. People love to play with their phones, and giving them a chance to do that can attract hard to reach customers.
You should test your campaign on as many devices as possible before launching it. Your campaign will be useless if you do not send out efficient messages. Also, send it to coworkers first and see what their impression of it is before going live.
To keep customers from opting out of your text messages, be consistent! Let them know how often you’ll send messages, when you’ll send them, and don’t deviate from that. When customers know when your messages are coming, they’re more likely to look forward to them, and less likely to be irritated by them.
In conclusion, mobile marketing is great in that you can really specialize and cater to your audience in ways that are just unavailable in other forms of marketing. In the best situation, you will be able to take the advice from this article and use it to shape the best marketing plan that you can.